Tuesday, August 19, 2008

A useful guide to SMS launched today

After announcing my upcoming course on mobile marketing earlier today, Laura from ExactTarget's PR team over in the States wrote me a lovely email asking me for my opinion on her client's new guide to SMS. Admittedly, on reading that the company behind the publication was a tech services company I thought the guide might be a bit dry, as tech guides can often be, but I'm very pleased to say, I was totally wrong on that score. It's an fresh take on SMS marketing in an easy-to-read format.

Laura says: "ExactTarget’s Field Guide to SMS is an easy-to-read manual that conveniently breaks down the numerous uses of commercial SMS into three groups including: alerts, updates and marketing messages. Perfect for marketers who wonder what possibilities exist for using SMS within their own organizations, the Field Guide highlights 15 unique business scenarios ranging from account activity and fraud alerts to confirmations and appointment reminders."

I say: "The ExactTarget team have put a lot of thought into the different cases for using SMS in a business context ranging from account activity alerts to VIP access and everything in between. Keeping with the 'Field Guide' and Nature theme, they've defined characteristics of the different 'species' of SMS messages and broken them down in each case by describing the Wildlife Commentary (real life usage scenarios), Defining Characteristics (an explanation of how that particular type of SMS works, Species Contribution (the benefits of using it), Diet (what data you need to make it work) and Habitat (where you're likely to discover this type of SMS). It's intended as an idea-starter rather than a comprehensive guide, but if it's a starting point you want, then this is as good a start as any."

It's a free download (in return for some contact information) from the ExactTarget’s Field Guide to SMS .

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