Diabetes support via mobile phone

Diabetes, or at least, Type II diabetes seems to be an affliction of modern, sedentary life. It has very serious implications with heart and sight problems associated with it and a strict dietary and medical regime in order to regulate and manage it. A member of my family has Type II diabetes and the associated heart condition and mood swings as well as a plethora of drugs and blood testing paraphernalia. You never quite get used to seeing someone you love inject themselves with insulin. What it must be like to actually have diabetes, I can only imagine. And I only hope that it remains imagination with me and that I don’t succumb to it.

Anyway, the bright folks at Mobile Health Tech, a mobile healthcare service provider, has rolled out its first commercial trial of mPro Care at Clarkstown Medical Associates PC in New City, NY.

MPro Care is the first two-way mobile diabetes solution that provides automated reminders and accepts readings using standard mobile phones on all major U.S. service providers.

Diabetes patients text back their blood-sugar readings, which are captured and plotted on a patient diary card graph in a secure portal for online access by either patient or physician. Nifty.

mPro Care was developed to help improve patient medication and treatment compliance for improved health care outcomes and reduced cost of care for patients with chronic conditions such as diabetes, coronary artery disease and hypertension, asthma and obesity.

More information about it in this article on Mobile Marketer.

I suspect many of these patients are in the latter halves of their lives so I hope that the people creating and running these services have taken that in to account. As a refresher, you may want to have a listen to this podcast of Dick Stroud’s session on marketing to the Over 50s.

Technorati Tags: diabetes,mobile,mobile health,text messaging

Today’s spammers are…

I don’t have time to name and shame all the email spam I get but I will continue to highlight a few in the hope that it might actually make a difference and make the industry sit up and take notice and change their ways of doing business and running campaigns. It feels like there is a complete disregard of consumers as *real* people. These companies are suffering from TDC, aka Thinly Disguised Contempt – often seen in retail environments but is now spilling over into digital. They seem to have forgotten that *data* isn’t just *data*. It is actually attached to someone real, with a heartbeat and thoughts and feelings and who is ‘not just a number’ or a record on the database. It’s not just about conversion rates and click throughs and a numbers game. This is about real live people. And these email spam companies are wasting real live people’s time, bandwidth and testing their patience.

So an update on Daily Picture / Mikkelsen Media. Their UK MD did call me an did apologise and did assure me I’d been taken off the database. He even rang me to check that I hadn’t got anything from them. So I thought, ok, I’ll give them the benefit of the doubt…. And then today, they send me more junk email. If their systems are so broken that an email address cannot be removed from the database, they have no business in sending out any emails at all I would suggest.

And another new spammer on the list is Cabestan who allegedly do email campaigns for the likes of Symantec. Well they send me an email to a *completely made up address* today selling me life cover so this is very much a consumer-based service not a work-related one so consumer laws do apply as I understand it.

Here’s the small print from the email:

Click is a brand licensed to Castle Publicity International Ltd registered in Gibraltar, company registration number (84755) at 932 Europort. Click Financial Ltd is the service provider for Castle Publicity International Ltd. Click Financial Ltd is authorised and regulated by the Financial Services Authority, registered number 311877. Registered in England and Wales at: Click House, Bear Lane, Farnham, Surrey, GU9 7LG. Registered Number: 04183791.
*Policies from £2.50 a month, premium subject to individual circumstances.

If you don't recognize who used the Cabestan UK service to send you a given message, you can report it to us as spam by sending it to abuse@cabestan.co.uk. We receive, investigate, catalog, and take action based on these complaints. If you're worried that we would simply "list wash" your address without further investigation, feel free to report the message to whatever spam reporting entity you feel most comfortable working with. Spamcop at www.spamcop.net provides an easy way to report unwanted mail as spam.

Interesting that they suggest I tell spamcop. I’ve emailed them and suggested reporting them to the Information Commissioner.

Spam, spam and more spam. Companies like these are spoiling it for legitimate email marketers and will ultimately make email marketing, and arguably email itself, a very unattractive proposition indeed.

Technorati Tags: spam,email spam,junk email,spammers,email marketing

Monday Morning linkage – 27 April 09

How to make money on the mobile internet – a presentation round up from Sergio Falletti’s session at The Mobile Internet Forum in Vienna.

Comprehensive case study from Guinness and their use of mobile marketing for the Hong Kong Sevens (a rugby tournament for the non-rugby fans out there).

SMS biggest riser as mobile marketing recall increases significantly in early 2009 according to recent GFK research into advertising and marketing.

Rory Cellan-Jones meets Malcolm Barclay, the inventor of one of the many home-crafted applications being sold for the iPhone (short BBC video) and Rory also discusses the birth of the new mobile applications industry (including a short interview with James Whatley aka Whatleydude).

Are we living in a Totalitarian State in the UK? Political correctness going over the top? And what about the Government snooping on our every email, telephone call and web visit? [My personal opinion is that the government is neither equipped to deal with the data, nor has the justification to go down this track since there is no evidence to suggest it will make our lives safer and will be prone to abuse since it’s humans who will be running it not robots.] I agree, give us back our private lives.

Technorati Tags: linkage,links,mobile marekting,data,sms marketing,mobile internet,mobile web

The Mobile Phone Security Challenge

Today sees the launch of a national search for designers to develop new ways of securing mobile phones against thieves and fraudsters, as research shows that 80% of phones contain data which can be used by criminals to access bank accounts, steal identity, or sell on personal data.

The Mobile Phone Security Challenge is offering a total of £400,000 to designers and technology experts to come up with new ways of securing handsets, the data they contain, and their future use as electronic ‘wallets’ when m-commerce technology is introduced in the UK.

The Challenge is part of Design out Crime, an initiative from the Home Office Design & Technology Alliance Against Crime and the Design Council.  The Mobile Phone Security Challenge is supported by the Technology Strategy Board.

Applicants will submit a tender outlining how they will approach the challenge and identifying any relevant experience they may have. Once selected by a panel of experts, the teams will be allocated money for research and development from the £400,000 fund, and spend six months developing designs and working prototypes in one or more of three key areas:

· Making mobile phone handsets harder or less desirable to steal

· Making the data stored on mobile phones harder or less desirable to steal

· Making future m-commerce transactions secure and fraud proof

They will produce market-ready applications which may include hardware and software for handsets, new services and other innovations, which will be showcased and promoted by early 2010, with a view to their widespread and rapid take-up by the market.

A recent survey found that 80% of people carry information on their mobile phone handsets that could be used by criminals to commit fraud - and 16% keep their bank details saved on their phone, yet only 4 in 10 people currently lock their mobiles using a PIN. Such data includes website passwords, bookmarks, emails, personal security data and locations/addresses on map applications.

The deadline for applications is Friday 22^nd May. Short-listed applicants will present to the expert panel on Friday 27^th June, and the four finalists will be announced on Monday 29^th June. The teams will develop prototypes over six months involving a process of review and advice from the expert panel. Four prototypes will be showcased in early 2010. More details of the Challenge can be found at www.designcouncil.org.uk/crime.

Sebastian Conran, chair of the Design & Technology Alliance Against Crime said: “This challenge is the result of work undertaken last year when we engaged young victims of crime, police, mobile industry experts and designers to understand current and future issues regarding mobile phone crime.  The Alliance has prioritised five areas and is working hard to deliver insights that the UK’s design and technology sector can use to deliver innovative solutions to reduce the instances of crime and antisocial behaviour.  This is one of the early results of our work – there’s more to come.”

Previous advances in technology have led to unexpected new forms of crime; email heralded the phenomenon of ‘phishing’, ATMs precipitated the new crime of ‘card catching’ and online banking gave rise to ‘key logging’, used by fraudsters to track the input of secret passwords and account numbers. However, there are also many examples of technology being applied successfully to reduce crime – for example, British Crime Survey figures show theft of vehicles has reduced by 51% since 1997 as a result of improved security being designed into the vehicle, and an evaluation of houses built to the ACPO Secured By Design (SBD) standards showed that these experience 26% less crime than non SBD houses, and residents fear of crime is lower.

The Mobile Phone Security Challenge will be steered by a group of leading specialists:

· CHAIR: Simon Waterfall, Co-founder, POKE

· Steve Babbage, Security Technologies Manager & Group Chief Cryptographer, Vodafone Group R&D

· Mark Delaney, Director, Connect Design, Nokia

· Josh Dhaliwal, Co-founder, Mobile Youth

· Richard Martin, Business Security Consultant, APACS

· Joe McGeehan, Managing Director, Toshiba Research Lab and Professor of Communications and Engineering at the University of Bristol

· Dr Walter Tuttlebee, Executive Director, Mobile VCE

So that’s not bad then, a prize fund of £400k and will be supported to get to prototype and production stage. If this is your area of expertise, then I’d say it could be worth a shot.

I would like to see a woman in the steering group though. My hunch is that women have a very different response to security concerns than men do. I also believe that women and men respond differently to technology and that should be accounted for in the design process, but that’s one for another day.

Technorati Tags: competition,mobile security,design,mobile,mobile phone security challenge,UK

And today’s spammers are

Trifle Solutions I’ve tried to get off Shahida Afzal’s list for at least a year to no avail. And of course there’s no-one to speak to to sort it out. Let’s see if the message I left gets actioned.

Vitesse Media – these guys have bought a dud email address as it’s one I don’t actively use. Shame on the email sales house who sold it to them.

Fleet Vehicle Tracking – ditto

The National Business Awards which is run by  CMP Information also used not one but *three* dud email addresses using one of my domains. They’re an information house. They sell this data on. It’s ridiculous. They’re selling out of date, made-up data and there’s no way to tell the difference between good data and bad.

Message Takers – particularly insidious as it’s disguised as a personal email from someone who sounds like he’s quite high up in business. This could fool some of the more naive SMEs out there.

There’s more email spam and email spammers. Unfortunately.

Email marketing is so very very broken.

Technorati Tags: spam,email spam,email marketing,spammers,junk email

Don’t spam me please otherwise I’ll get nasty

and write about you here. You have been warned.

I’ve had enough of DailyPicture. I get rubbish from them every day in my inbox. I’ve no idea how or when or if I ever signed up to their email list. I routinely unsubscribe every day and it’s never worked as they keep sending me spam email. This has been going on for weeks, if not months. And I’ve had enough already. I don’t like email spam or email spammers. Wasting my time and wasting my bandwidth.

There are no contact details on their website. The only clue as to who they’re owned by is in their Terms and Conditions which says they’re owned by Mikkelsen Media.

So I call Mikkelsen Media to find out how to unsubscribe. Someone answers the phone. I say ‘Please can you tell me how to unsubscribe from Daily Picture as I press the unsubscribe button every day but you still keep sending me sh1t’ [Excuse the French, but I’m really cross about this]. Her answer, in a fairly disinterested, I get this all the time, kind of manner, ‘oh, I think it’s broken, I’ll look into it’. And as far as she was concerned that was the end of the conversation. I just managed to get a word in before she hung up to ask her why she hadn’t taken down my details and that if something didn’t happen, I’d be reporting them to the Information Commissioner for breaking the rules. So reluctantly, she took down my email address. What she will do with it, who knows.

Let’s see if I still get spam email tomorrow then…

Technorati Tags: spam,email,junk email,spam email,spammers,data privacy